ROYAL MAIL STANDARD UK SHIPPING - FREE
We do our utmost to send your order out the same day it is received, but this is not always possible and we advise you allow 7 working days for delivery. We currently offer free standard shipping within the UK. If you spend over £200 we are happy to offer you free tracking service via Royal Mail.

EXPRESS - £5.05
Orders can be delivered next working day for a charge of £5.05 via Royal Mail. For next day delivery, please place your order before 1pm. Please note that we despatch orders Monday-Friday. 

TRACKING
Only orders above £200, Next Day Deliveries and Overseas orders can be tracked. For all other tracking information please email enquiries@dennercashmere.co.uk and we will provide the tracking info.

LOST PARCELS
If you have not received your order within 7 days please contact our Customer Services or email enquiries@dennercashmere.co.uk. Providing your order number and name will be useful in helping us find your items, and we strive to reply to your questions within 48 hours. However, we have to allow 14 working days from the despatch date before reporting the parcel as lost.

STANDARD INTERNATIONAL FLAT RATE - €14/£12.
Delivery is expected between 5 to 7 working days.

For orders going to France and Germany we offer free delivery for orders over €420/£350.

For express delivery please contact our customer service team via enquiries@dennercashmere.co.uk who will be able to assist you.

The relevant International Delivery charge will automatically be added to your shopping bag when you input your Shipping Address details and select the correct country.

Orders should be paid for either by credit card, debit card, Shop Pay, PayPal, Apple Pay or Google Pay.

All VAT and duties are included in the price—no extra fees upon delivery. VAT and duties will be automatically added to your order once you have filled in your country details.


TRACKING ORDERS
Overseas orders can be tracked. Please contact customer services via enquiries@dennercashmere.co.uk and supply your order number and name for us to provide the tracking information.


CONTACT
Phone: +44 02079244332 
Available during UK office working hours Monday to Friday 9am to 5pm.

Email: enquiries@dennercashmere.co.uk
Head Office Address:
Denner Cashmere
114 St John's Hill
London
SW11 1SJ
UK

For all orders over USD$450/£350 we offer a free USA/Canada Standard International Shipping. Delivery is expected between 5 to 7 working days (subject to customs clearance). USA orders will be delivered with UPS.

For all orders under USD$450/£350 Standard International shipping to USA/Canada is $20/£16. Delivery is expected between 5 to 7 working days (subject to customs clearance). USA orders will be delivered with UPS.

For express delivery please contact our customer service team via enquiries@dennercashmere.co.uk who will be able to assist you.

Orders should be paid for either by credit card, debit card, Shop Pay, PayPal, Apple Pay or Google Pay.

VAT (Value Added Tax) is not payable on orders shipped outside the UK, and this will be automatically deducted from your order once you have filled in your country details.

There are no duties or taxes due if you are ordering from the United States as long as the order value is under 800 USD.

STANDARD INTERNATIONAL FLAT RATE - €19/£16
All VAT and duties are included in the price—no extra fees upon delivery. VAT and duties will be automatically added to your order once you have filled in your country details.
Allow 14 days for delivery. 

TRACKING ORDERS Overseas orders can be tracked. Please contact customer services via enquiries@dennercashmere.co.uk and we will provide the tracking information.
 
CONTACT
Phone: +44 02079244332 Available during UK office working hours Monday to Friday 9am to 5pm.

Email: enquiries@dennercashmere.co.uk

Head Office Address:
Denner Cashmere
114 St John's Hill
London
SW11 1SJ
UK