Good product size good & quick delivery 4 th one I've bought for my husband,
Independent customer reviews
What our customers say
Rated Excellent · 4.7 out of 5 from 616 reviews on Trustpilot
I bought 2 bottles of Cashmere Shampoo. I have used it for years and it is so easy to use and it means that cashmere jumpers can be worn everyday. It saves a fortune in dry cleaning. I ordered by phone which is easy and goods arrived in two days.
I ordered a scarf which was delivered very quickly. My daughter loved it, it's very soft and excellent quality.
Reviews are shown word for word as written by customers on Trustpilot, an independent review platform. Names shortened for privacy. Product-specific reviews appear below.
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Mongolian Cashmere. London
From steppe to street
The fibre is gathered by hand by herding families we have worked with for over thirty years, then washed, spun, knitted and finished in our own factory in Mongolia.
Questions, answered
Every style has its own measurements in our guide to sizing. If you are between sizes, our team will help: call +44 (0)20 7924 4332 (office Monday to Friday 9am to 5pm, call centre seven days a week), or email enquiries@dennercashmere.co.uk.
Standard UK delivery by Royal Mail is free. Next working day delivery is £10 on orders placed before 1pm, Monday to Friday. International delivery is charged by destination and is free on larger orders; see shipping and delivery.
Yes. Choose collection at checkout and pick it up free from our shop at 114 St John's Hill, London SW11 1SJ. Orders are usually ready within four hours during opening hours.
UK returns are free within 30 days of receipt: send it back unworn and in its original condition for a full refund. International customers pay return postage. Read the returns policy.
A little pilling is normal in the first weeks of wear, where the shortest fibres work loose. Remove it gently with a cashmere comb and the knit will settle.
Wash by hand in cool water with a mild detergent, or use a wool cycle at 30°C in a mesh bag. Do not wring. Dry flat, away from direct heat, and store folded rather than on a hanger. Always follow the care label on the garment.
In our own factory in Mongolia, from fibre gathered by hand on the steppe. Every stage, from raw fleece to finished garment, happens in a factory we own. Read our story.
